Contract: DIR-CPO-5294

Products and Services Offered

This contract offers the following products and services.

  • Software
  • Technical Services

Brands

About System Automation

System Automation has been providing innovative regulatory management software and services to meet the needs of the professional licensing marketplace for more than 30 years.

Our latest technology solution, Evoke, is a highly reliable, scalable, and secure SaaS, low-code application platform (LCAP) built specifically to solve the needs of efficient and effective government regulation. Evoke is ideal for agencies who want to replace their legacy systems with a single, modern, and comprehensive platform designed to expand online services to constituents, eliminate manual regulatory processes, and improve transparency, communications, and services to their citizens in today’s reality where everything is connected, in the cloud, and mobile-ready.

System Automation welcomes the opportunity to have further, more detailed discussions regarding your agency’s project scope, functionality requirements, timing, and information relevant to the implementation of Evoke as your new regulatory platform.

 

Products or Services specification

Commodity codes are standard classification codes for products and services. These codes come from the State of Texas NIGP Commodity book. Using these codes tells Procurement Services what kinds of items are purchased most, so we can build better contracts to serve your needs.

 

  • 208-11 – Application Software, (Not Otherwise Classified), Microcomputer

  • 208-36 – Data Processing Software, Microcomputer

  • 208-80 – Software, Microcomputer (Not Otherwise Classified)

  • 208-57 – Law Enforcement Software, Microcomputer

  • 920-45 – Software Maintenance and Support Services

  • 208-32 – Customer Relationship Management Software (CRM), Microcomputer

  • 208-37 – Database Software, Microcomputer

  • 208-45 – Expert System Software, Microcomputer

  • 920-02 – Access Services, Data

  • 920-56 – Systems and Executive Software, Microcomputer

Pricing & Discount

CATEGORY
SUBCATEGORY
BRAND
SERVICE DESCRIPTION
SERVICE CATEGORY
SERVICE PART NUMBER
Service Unit
MSRP
DIR Customer Discount
% off MSRP
DIR Customer Price*
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Agency / 1 - 25 license types
Support
SAC-EVK-SAAS-SA-SMALL
p/month
$6,195.65
8.00%
$5,742.75
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Agency / 26 - 50 license types
Support
SAC-EVK-SAAS-SA-MEDIUM
p/month
$7,500.00
8.00%
$6,951.75
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Agency / 51+ license types
Support
SAC-EVK-SAAS-SA-LARGE
p/month
$9,673.91
8.00%
$8,966.75
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Division or Bureau / 1 - 25 license types
Support
SAC-EVK-SAAS-SD-SMALL
p/month
$15,543.48
8.00%
$14,407.25
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Division or Bureau / 26 - 50 license types
Support
SAC-EVK-SAAS-SD-MEDIUM
p/month
$18,913.04
8.00%
$17,530.50
Subscription Fee
Maintenance, hosting, and support
Evoke
Single Division or Bureau / 51+ license types
Support
SAC-EVK-SAAS-SD-LARGE
p/month
$24,130.43
8.00%
$22,366.50
Subscription Fee
Maintenance, hosting, and support
Evoke
Department / 1 - 50 license types
Support
SAC-EVK-SAAS-DEPT-SMALL
p/month
$32,173.91
8.00%
$29,822.00
Subscription Fee
Maintenance, hosting, and support
Evoke
Department / 51 - 199 license types
Support
SAC-EVK-SAAS-DEPT-MEDIUM
p/month
$41,086.96
8.00%
$38,083.50
Subscription Fee
Maintenance, hosting, and support
Evoke
Department / 200+ license types
Support
SAC-EVK-SAAS-DEPT-LARGE
p/month
$46,739.13
8.00%
$43,322.50
Implementation Services
Configuration Sprint
Evoke
Two-week professional services sprint to configure business requirements
Implementation
SAC-CON-SPT
per 2-week sprint
$25,729.00
8.00%
$23,848.21
Implementation Services
Development Sprint
Evoke
Two-week development sprint to perform customization for requirements as needed
Implementation
SAC-DEV-SPT
per 2-week sprint
$38,587.00
8.00%
$35,766.29
Support Services
Application Administration
Evoke
Single Agency / 1 - 25 license types
Support
SAC-EVK-ADMIN-SA-SMALL
p/month
$1,739.13
8.00%
$1,612.00
Support Services
Application Administration
Evoke
Single Agency / 26 - 50 license types
Support
SAC-EVK-ADMIN-SA-MEDIUM
p/month
$2,173.91
8.00%
$2,015.00
Support Services
Application Administration
Evoke
Single Agency / 51+ license types
Support
SAC-EVK-ADMIN-SA-LARGE
p/month
$2,717.39
8.00%
$2,518.75
Support Services
Application Administration
Evoke
Single Division or Bureau / 1 - 25 license types
Support
SAC-EVK-ADMIN-SD-SMALL
p/month
$4,347.83
8.00%
$4,030.00
Support Services
Application Administration
Evoke
Single Division or Bureau / 26 - 50 license types
Support
SAC-EVK-ADMIN-SD-MEDIUM
p/month
$5,217.39
8.00%
$4,836.00
Support Services
Application Administration
Evoke
Single Division or Bureau / 51+ license types
Support
SAC-EVK-ADMIN-SD-LARGE
p/month
$6,847.83
8.00%
$6,347.25
Support Services
Application Administration
Evoke
Department / 1 - 50 license types
Support
SAC-EVK-ADMIN-DEPT-SMALL
p/month
$8,913.04
8.00%
$8,261.50
Support Services
Application Administration
Evoke
Department / 51 - 199 license types
Support
SAC-EVK-ADMIN-DEPT-MEDIUM
p/month
$12,391.30
8.00%
$11,485.50
Support Services
Application Administration
Evoke
Department / 200+ license types
Support
SAC-EVK-ADMIN-DEPT-LARGE
p/month
$13,152.17
8.00%
$12,190.75
Implementation Services
Software Engineer
N/A
Software development
Implementation
SA-SE
p/hour
$300.00
8.00%
$278.07
Implementation Services
Project Manager
N/A
Project management
Implementation
SA-PM
p/hour
$296.00
8.00%
$274.36
Implementation Services
Database Administrator
N/A
Database administration, conversion, and migration
Implementation
SA-DBA
p/hour
$291.00
8.00%
$269.73
Implementation Services
Implementation Specialist
N/A
Platform configuration
Implementation
SA-IS
p/hour
$187.00
8.00%
$173.33

Designated Order Fulfillers (Resellers)

  • No resellers available

Contact Information

Inquiries can be addressed to Brian Bennett at (541) 382-7201

Request quotes and placing purchase orders for contract DIR-CPO-5294

  1. For product and pricing information, contact Brian Bennett at (541) 382-7201
  2. Generate a purchase order made payable to System Automation Corporation and you must reference the DIR Contract Number DIR-CPO-5294 on your purchase order.
  3. E-mail your purchase order and quote form to Brian Bennett or call (541) 382-7201

Warranty and Return Policies

System Automation (SA) provides a warranty against system defects. Each state agency customer will have the ability to submit as many support tickets as it would like to, which gives the agency a direct conduit to request new enhancements or the implementation of new business rules, but also the ability to report defects for resolution. SA releases patch builds that contain resolutions for customer-reported and SA-identified issues and/or defects on a monthly basis. This consistent cadence for release of patch builds provides our customers with peace of mind that SA takes maintenance services seriously.

Links

Contract on DIR website

DIR Co-op Contract Program Overview

TX-RAMP certified Cloud Products

Service Level Agreement

SLA & Terms of Service