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System Automation ON-DEMAND Services are suite of service offerings designed to ease many of the day-to-day challenges faced in managing and supporting a government organization. Our project managers and product specialists have technical expertise and skills as well as the acquired business knowledge of the systems and procedures used by over twenty governmental regulation management organizations. Use the suite of “on-demand” services to reduce your dependency on in-house technical support and to implement best practices for your organization.
ON-DEMAND DBA Support
Ease your technical staff from the cumbersome task of configuring, maintaining, optimizing and updating your SQL or Oracle databases. System Automation Database Administrators are available on a recurring basis or on demand to support all of your database administration activities.
ON-DEMAND User Training
Maintain and increase your users knowledge of MyLicense. System Automation Product Specialists are available for on demand training of new
MyLicense users, refresher training for existing users or advanced training on administrative functionality with the system. Training is available onsite or via the web. Training can be customized to your unique business process.
ON-DEMAND Printing Support
Having trouble developing correspondence templates for your licensees? Are you looking for ways of optimizing your printing from
MyLicense? System Automation Product Specialists can analyze your needs and help you develop templates and procedures to better meet your printing and mailing requirements.
ON-DEMAND Business Process Consulting
Having served over 25 State licensing agencies, System Automation has identified the best practices for maintaining and administrating a license organization no matter what the agency. Let us analyze your processes and procedures to help you increase effectiveness and efficiency within your organization.
ON-DEMAND Administrative Support
System Automation Product Specialist can remotely administer your system, to alleviate your staff from the day-to-day system administration of
MyLicense. By using Administrative Support, your agency can implement a solution without the expensive IT staff to support it.
ON-DEMAND System Hosting
System Automation can host your entire MyLicense system on our servers in our state-of-the-art data center. We will maintain, optimize and support the hardware, software, and systems. All the benefits of
MyLicense without the hardware, software, or systems for your IT staff to support.
ON-DEMAND Crystal Reports Creation
System Automation can provide your agency with expertise in report writing. Let System Automation use its licensing business expertise to create ad-hoc reports that can be a great addition to your current system.
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