Overview
Development
Implementation
 

Implementation Specialist

The implementation specialist supports multiple software products and is responsible for field service requests, installation, setup, training, and support of onsite clients. When not traveling this person accepts responsibility for investigation and resolution (supporting clients and associates in the field), developing education/knowledge transfer materials for associates and clients, providing input for defining user needs, functional design and product-specific testing. Responsibilities include: working with Project Managers to install, setup, train and support clients’ projects, performing root cause analysis on issues and escalating issues to the development team. Position may require 60-75% travel.

For immediate consideration email your resume to: resume@systemautomation.com

 

Enabling Responsive Government